AN UNBIASED VIEW OF GOTRAX XOOM ELECTRIC SCOOTER NOT WORKING

At some point my scooter showed an error that it wouldn't move after like 15m And that i took the customer care number and identified as them but nobody answered the call And that i took the scooter inside a tempo van to your showroom from where we acquired the scooter after 9 times nobody referred to as me I went to the showroom although the vehic